What is the shipping process?
In-stock items, expedited or ground orders, ships within 48 business hours of ordering.
In transit shipping times start the following business day after the order has been shipped.
Some orders may take longer to process. Please note that items ordered together may not be shipped out on the same day, and occasionally items may be temporarily out-of-stock or backordered. You will be alerted in either instance and will be provided an approximate date of shipment.
You sent me an email letting me know that my order has shipped, but the FedEx tracking number isn’t working. Why?
The FedEx tracking number will activate at the end of the business day in which an order ships. Please wait until the end of the business day and retry the tracking number. If the tracking number still is not activated, please call customer service.
Can I expedite the shipping on my order?
Please keep in mind, expedited shipping also follows our 48 business hour processing guidelines. The expedited shipping only guarantees the time to deliver. Also, expedited shipping does not always mean the item in in stock and/ or available for at-once shipping.
- FedEx Home Delivery is Tuesday-Saturday
- FedEx Ground is Monday-Friday
Do you ship internationally?
Yes, we offer International shipping. Visit International Orders under our Customer Care Section.