We sincerely apologize for the delayed response time from our customer experience team. We have been continuously impacted by the international energy crisis and ongoing global shipping delays. This has caused a influx of back orders, and extended ship and restock turn times.
Our team is working very hard to ensure every customer gets the nfinity experience. We ask you to refrain from sending multiple messengers about backordered items or shipping delays. This will allow our customer experience representative to respond to all of our loyal customers in a timely manner.
Our customer experience teams hours are Monday-Thursday 10am- 6pm Eastern and Friday 10am-4pm eastern. All messages sent will be revived the next business day. Due to the increased volume please allow 2 days for response times.