International Returns

Size exchanges are accepted within 45 days from receipt. If shoes / case have been written on, shoes have been worn, show any signs of dirt or are not in re-stockable condition we can not process the exchange.

Any shipping fees associated with making returns or exchanges are the responsibility of the customer and will not be refunded.

Nfinity is not responsible for International shipping fees or lost returns.

A Exchange Authorization is needed for every international exchange. Please use the provided link below to submit your request for a refund / exchange. Please be sure to specify sizes, colors and quantity of the items being returned.

Returns received without proper information cannot be processed.

Customs, Tariffs and Taxes

Duties and taxes are determined by the customs agency within the destination country. Although charges are not always incurred, assessment of duties and taxes will be based on the value of the order and the tax-free threshold, if it exists, for goods imported into the destination country. Payment of any duties and fees is the responsibility of the recipient, and these fees are collected at the time of delivery. More information can be obtained by contacting your local customs office.


Promotions and Policies

International Orders are NOT eligible for:

  • Free Shipping
  • Pre-paid returns