RETURNS & EXCHANGES
Only items bought directly from Nfinity.com or an Nfinity Representative can be exchanged by Nfinity. Any items purchased through a third party (i.e. Amazon, GTM, etc.) must be returned to that vendor.
All orders that are not pre-orders are eligible for cancellation. We will try to get to all order cancellations as soon as possible. Please note that we do get hundreds of messages a day and we may not get to your cancellation request before the order has been fulfilled. You may have to send the item back after it has been received. We apologize for the inconvenience. Visit our FAQ page for more info.
LOST OR STOLEN PACKAGES
Nfinity is not responsible for lost or stolen packages. We offer Route Protection for all oders and this is your insuranace for delivery, please click here for more information. If you opt to not purchase Route Protection, Nfinity will not be able to offer you any support for delievery issues related to the carrier.
If you did not receive your package but your tracking information is showing it's been delivered, you must file a claim with the carrier for the lost package. You can do this by visiting the carrier website or calling the carrier's customer service team.
Here you can read about what information we collect, what we use your information for, how your information is protected, etc. Read more on how to contact us.
NFINITY PARTICIPANT RELEASE AND WAIVER FORM
For good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, I, as either participant or parent or legal guardian of participant, (hereinafter “Participant”), hereby grant the permission necessary to allow Participant to participate in the above “Event” to be conducted by Nfinity Athletic, LLC (”Nfinity”). I, in my own behalf and on behalf of Participant, further agree to release and to hold harmless Nfinity, Nfinity’s corporate sponsors (hereinafter “Sponsors”), vendors and contractors, the hosting site, (sports complex, university, hotel, convention/expo center, high school) on whose premises the Event will occur, (hereinafter the “Location”) the affiliates of Nfinity, and the respective directors, officers, representatives, members, agents, and employees of the preceding parties (hereinafter collectively ”Releasees”) from any and all liability, whether caused by the negligence of the Releasees or otherwise for any claim, judgement, loss, liability, cost and expenses (including, without limitations, attorney’s fees and costs) arising out of or connected with the Event, including any claim arising out of or connected with any illness or injury (minimal, serious, catastrophic, and/or death) that Participant may incur or sustain during the Event, all activities associated with the Event and while traveling to and from the site for the Event whether or not the Event actually occurs.I further expressly agree to indemnify and hold harmless Releasees and Releasees’ heirs, successors, assigns, executors and administrators against loss from any further claims, demands or actions that may subsequently be brought by Participant or by any other persons on the account of damages of any character resulting to Participant in any way from the foregoing activities. I further agree to reimburse and to make good to Releasees any loss of costs Releasees may have to pay as a result of any such action, claim, or demand.
I hereby warrant that I have read this Liability Release in its entirety and fully understand its contents. I am aware that this Liability Release releases Releasees from liability and contains an acknowledgement of my voluntary and knowing assumption of risk of injury or illness. I further acknowledge that nothing in this Liability Release constitutes a guarantee that the Event will occur. I have signed this document voluntarily and of my own free will.
I, in my own behalf and on behalf of Participant, acknowledge and agree that such participation subjects Participant to possibility of physical illness or injury (minimal, serious, catastrophic and/or death) and that I, in my own behalf and on behalf of Participant, acknowledge that Participant is assuming the risk of such illness or injury by participating in the Event. In the event of such illness or injury, I authorize Nfinity Athletic, LLC to obtain necessary medical treatment of Participant and hereby, in my own behalf and on behalf of Participant, release and hold harmless Releasees in the exercises of this authority. I further acknowledge and understand that I will be responsible for any and all medical and related bills that may be incurred on behalf of Participant for any illness or injury that Participant may sustain during the Event and while traveling to and from the site for the Event whether or not the Event actually occurs
I represent that any medication to which Participant is allergic or medications that Participant is currently taking are listed below. I agree that Participant shall bring medications which Participant is currently taking wit him/her to the Event and that he/she shall consume the prescribed dosage for such medications. Nfinity Athletic will not administer or supply any type of medication at Event.
I understand that as a participant in and/or a spectator at the Event, Participant may be included in videotapes, photographs, DVD’s, social media posts, Podcasts and videocasts taken during the Event. Therefore, without reservation or limitations, I, in my own behalf and on behalf of the Participant, hereby assign, transfer and grant to Nfinity Athletic, LLC, its successors, assignees, licensees, sponsors, any television networks, and all other commercial exhibitors the exclusive right to photograph and/or videotape Participant and to utilize such videotapes and photographs and Participant’s name, face, likeness, voice and appearance as part of the Event, in advertising and promoting the Event or in advertising and promoting similar future events and for any use or purpose whatsoever and without reservations or limitations. I further understand that neither Nfinity Athletic, LLC nor any third party is under any obligation to exercise any of the foregoing rights, licenses and privileges. I, in my own behalf and on behalf of the Participant, waive any right to inspect or approve any materials related thereto.
I further acknowledge and understand that Nfinity Athletic, LLC has established rules and regulations pertaining to conduct, behavior and activities of all Event participants by which Participant and I agree to abide during the Event and that Participant and I will be responsible for her/his/my failure to abide by those rules and regulations. Participant and I have received, read, and understand the Event rules. Participant and I understand that violation of the rules can result in dismissal from Event with no refund. Participant and I understand that Sponsors may distribute samples of their products at Event.
I, in my own behalf and on behalf of Participant, hereby warrant that I have read this Participant Release and Waiver Form in its entirety and fully understand its contents. I, in my own behalf and on behalf of Participant, am aware that this Participant Release and Waiver Form releases Releasees from liability and contains an acknowledgement of my voluntary and knowing assumption of the risk of injury or illness. I, in my own behalf and on behalf of Participant, further acknowledge that nothing in this Participant Release and Waiver Form constitutes a guarantee that the Event will occur. I, in my own behalf and on behalf of Participant, have signed this document voluntarily and of my own free will.
Participant and I understand that Sponsors may distribute samples of their products at Event.
Participant and I understand that if Nfinity cancels the event, except in the case of force majeure, 100% of the registration fee less an administrative fee will be refunded. Participant and I also understand that if participant or I cancels any time up to 8 days before the event, 50% of the registration fee will be refunded. Cancellations initiated by the Participant or I fewer than 8 days before the event will not be refunded any portion of the registration fee